About Me

Our Mission

Based on our beliefs and upbringing, peaceful dispute settlement is a means to protect and preserve relationships so that our community can be kept coherent and solid.

“Aman” is an Arabic word that has several meanings including trustworthy, protection, fearlessness, security, peace, and safety. This is how the name of our firm originated. At Aman Mediation, we provide a safe space for everyone to communicate effectively to settle disputes fairly while protecting one’s emotional and mental health.

Family Disputes

We understand going through a separation can take an emotional toll on both parties so we want to thank you for reading this and considering the steps you need to take. We would love to share more about the owner’s background and beliefs so you feel comfortable sharing your personal goals with us.

Workplace Disputes

Disagreements in the workplace can affect productivity, efficiency, and the overall health of a business. People spend a large portion of their day at work, so it’s not uncommon to have disputes arise. Our services work with organizations/companies to peacefully settle workplace disputes and work toward productive goals with a step-by-step process.

About the Owner

Rola Mustafa, the owner, has an accreditation in mediation from the Centre for Effective Dispute Resolution based in London, UK. She is a global MBA holder and studied dispute resolution as part of her LLM in International Law at the City University of London. She is a global trainer in her field and has conducted training in Syria and Canada in both Arabic and English. Rola has been certified as a mediator by Family Mediation Canada and she has been accredited by the ADR Institute of Canada.

Rola Mustafa values being part of a community and spent her free time in Syria volunteering as a mediator for the Ismaili Conciliation and Arbitration Board. Since she moved to Canada, she has been volunteering as a mediator with St. Stephen Community House, Catholic Cross-Cultural Service, the Ismaili Conciliation Arbitration Board, Islamic Family and Social Services Association and Canadian Council for Muslim Women.

Organizational and workplace expertise

Rola works as an auditor in the field of Diversity and Inclusion where she assesses organizations’/companies policies, laws and procedures, and inclusivity. She proposes trainings/changes or methods to restructure the entire organization to be more inclusive and progressive in the way it responds to the needs and diversity of its staff and beneficiaries or clients.

My Competencies

1. Demonstrates Ethical Practice

2. Embodies a Coaching Mindset

3. Establishes & Maintains Agreements

4. Cultivates Trust and Safety

5. Maintains Presence

6. Listens Actively

7. Evokes Awareness

8. Facilitates Client Grow

You Deserve The Best
Mediation Services

over 30 years of experience

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